The Strength of Business

Primary Care People’s motto is: Caring for you, so you can care for others.

As a dedicated business, we take this seriously in every step we take, in every aspect of the business. We primarily care for our clients and candidates, to ensure they can perform their incredibly important jobs without distress.

But we also care for one another, so that as a team our company can grow to heights it is destined to achieve.

Primary Care People attended the Hertfordshire Business Awards last night, as we were nominated for New Business of the year. Unfortunately we did not win, but it has caused us to reflect upon the aspects of what it takes to run a business, and the toll’s it takes upon a working team.

It was not necessarily the act of not winning, but we definitely looked towards our work ethic and wanted to remind our team – as well as our candidates and clients – we still feel extremely deserving. In the sense of, we feel proud to have been even considered for the award in comparison to so many other companies who applied. But on a larger scale, on a different stream from the awards, we feel deserving that our business is one of an honourable success.

We still feel we are the best in healthcare recruitment, because if you do not believe in yourself no one else will. This can of course be disheartening when you feel others do not. But these are the necessary things that need to happen, to remind a team they can work harder, and have still achieved many heights.

As a team based company you are the building blocks individually coming together. And thankfully we have a strong, and proud team that jumps right back up again.

The business world is not always a nice one, but when you are good, hardworking people it can be difficult to distinguish when to take any set back personally.

What we recognize is that personally we can (and do perform) a worthwhile job for the healthcare industry.

We would not want to shy away from those who built the company from scratch. We have risen, and will continue to – with a few falls. But that comes with working and walking the fine lines of business – working long hours, grafting to ensure excellent service, and putting our hearts into our roles. All of which builds to create a strong unit that have the same vision; high but achievable goals.

Of course there will be times when all businesses feel the pinch of disappointment, but this is due to passion, and we believe you must be passionate in order to succeed. Furthermore, you must get hurt in order to stay passionate and driven.

We take a reminder that you do not need to always be on the up to reach the top. It is down to the attitude, and work ethic of your team; and a passionate, caring attitude is one we continue to adhere to. We want to care for each other, and for our clients and candidates, so they can care for others. And we are proud of Primary Care People for achieving the milestones it has.

Do not let any negatives diminish the success your company has. We believe in the positive outlook, and applaud any other businesses that do the same.

Vaccine to Cure Ebola

Human trials have started to test the cure for the Ebola virus.

Although the trial has not shown a mass success, it has shown some promising results amongst the twenty volunteers.

Scientists discovered the vaccine from a chimpanzee cold virus. The BBC noted that this vaccine ‘has been genetically engineered to carry a non-infectious Ebola protein on its surface.’[1]

The trial does suggest that it would be safe to use as no volunteer suffered from dangerous, or severe side effects. Most importantly all volunteers produced antibodies, those on a high dose of the vaccine produced more. These are essential in the protection of the immune system to tackle the virus.

The trials are being held over Europe and phase two will see to trailing the vaccine in West Africa, which will define if the vaccine truly works. Health workers in West Africa will have first premise to this vaccine.

The BBC received a statement from Dr Fauci, who said the long-term aim was to produce a vaccine which would protect against future outbreaks.[2]

However, due to the pressing matter of the epidemic, the drugs produced are being put ahead at fast speed. Therefore if any side effects do occur, the financial repercussions will be a problem. Although, do we question this at this point, since the disease has been a problem since the late 90’s.

Africa has suffered with the virus for many of years, and if the outbreak has now caused some serious reflection on the research of finding some clinical help, then surely these trials can only be viewed as a positive investment.

However it is still unclear how long the protection would last, should it be successful.

But, we would still like to know your thoughts on this. Does health triumph spending of tests? And, surely this vaccine should be able to be processed globally? Including, all of Africa who has struggled with the virus for far too long.

[1] BBC News, (2014). Ebola vaccine trial ‘promising’. Available at: [Accessed 27 Nov. 2014]

[2] Ibid

NHS Declined Pay Rise – Are you to strike back?

Here at Primary Care People we are very supportive of our nurses, and appreciate the work they perform every day, helping to save lives. We were very disheartened in the office that the 1% pay rise had been declined. We came to think about the situation, and how it is when the pay rise was suggested but denied by union.

There has indeed been a pay rise, but only for around half of the NHS staff. Due to this, NHS workers, such as, Nurses, Midwives and ambulance staff, took to striking for four hours this morning. They have ensure that the strike will not impact urgent care. However, the main response the workers have had is that the pay rise cannot be afforded without risking 10,000 front line jobs.

Nine unions have joined in support for the pay rise.

Cathy Warwick, chief executive of the Royal College of Midwives, said:

“This is not about our members demanding huge banker-sized bonuses, or asking for the similarly large bonuses and pay increases given to many senior managers in the NHS. It is about our members having to fight just to get the very modest 1% pay award recommended by the NHS pay review body. It is also an award which still lags way behind the rising cost of living and will see our members earning the same in 2016 as they did in 2013.”[1]

Although staff are not alone in their desire for well-deserved change, will this make a difference?

It does beg the question; is striking the best way to achieve a difference?

The BBC noted that Ministers in England have awarded a 1% increase but only for those without automatic progression-in-the-job rises.

Automatic pay rises are given to about half of all staff. They are designed to reward professional development and are worth 3% a year on average.

It was implemented in full in Scotland. Northern Ireland has yet to make a decision on pay. Trade unions in Wales accepted a two-year pay deal set out by the government this month.

What we really what to know in regards to this disagreement is how the NHS staff feel?

1% for their hard work seems reasonable, and how can a system that created many of its finance issues to itself, allow those who save lives to suffer.

Please, let us know if you have been affected by this, or if you have any comments to make. We want to hear your voice.

[1] BBC News, (2014). NHS staff stage four-hour strike. Available at: [Accessed 24 Nov. 2014]

Evicting Elderly Patients From Their Hospital Beds

Bournemouth hospital have been under severe strain when dealing with their elderly patients recently.

The hospital has had uncomfortable issues with families not wanting their patients to return home, even if the hospital diagnose them as fit to leave.  Families have turned to the hospital as a reliance of comfort to their family member. Some do not favour the nursing homes, and Katie Whiteside, clinical manager for discharge services, said one family asked the hospital to “keep hold” of a relative while they took a two-week holiday in Turkey.”[1]

It was not that the hospital had around 70 patients who were deemed fit to leave, and were taking up the beds in the wards. This of course causes prevention’s to other ill patients who come in needing help and assistance.

As a cause of action the hospital have now decided with the hospital trust that families will have to start receiving a weeks notice.

Of course, in some scenarios the patient may not have family members, or a support system they can go home to. However Bournemouth hospital has clearly undergone a severe case of this.

However, do you believe this is allowed?
If they do not move from the weeks notice, family and the patient can be taken to court. Which of course, could either cost the NHS more money, or weaken a family who is already struggling with health issues.

Is this the only course of action that can be taken?

Please share your thoughts with us.

[1] BBC News, (2014). Bed blockers ‘face legal action’. Available at: [Accessed 20 Nov. 2014].

Would You Want To Research Your Surgeon Before Surgery?

Having surgery is one of the most daunting procedures we can put our body under, mentally and physically. But would it make you feel any better if you could check how good your surgeon was before the ordeal?

The NHS has officially launched the MyNHS tool for patients to use in search of data, about who they deal with in regards to their medical concerns. The latest feature added to the tool is checking the stats of their surgeons. Patients can now search on their surgeons to see their surgeon’s data, and skills in regards to operations they have performed.

We wondered that although this may be a positive for the patient in question, would this not just generate hysteria? Patients seem to be placed in a vulnerable position as it is when undergoing surgery. Would releasing statistics really benefit a patient in a susceptible state?

If a patient did feel frightened (as we would all expect) would seeing low numbers do any good?

Of course, we fully understand that on the other hand, at least the patient would know. And surely, if the surgeon is dealing with their life, surely the patient has every right to know?

It has been stated that most of this information has already been available to patients, however the NHS is hoping that this allows patients to feel more confident and entrusted.

NHS England’s national medical director, Sir Bruce Keogh had supported the new release of open information:

“Previously the risk in a high risk operation has only been taken by the patient. Now it’s shared between the patient and the surgeon and that really focuses the mind about the appropriateness of surgery for that particular individual, and well-functioning surgery groups will share between them that risk and ensure that the most appropriate surgeon does the operation.”


The BBC ran this news, and stated the new features that will be added are:

New data on different types of surgery:

  • Information on head and neck surgery was published for the first time on MyNHS on Wednesday
  • New information on upper gastro-intestinal surgery and neurosurgery will be published in the first week of December
  • The publication of data on urogynaecology in early 2015 will take the total number of consultants on MyNHS to just under 5,000[1]

The aim seems to be to help patients feel more included in their procedures, and create a more open relationship with their surgeons.

However, as we have realised, we can imagine there would be two sides to view this information. Prof John MacFie, president of the Federation of Surgical Specialty Associations, said:

“The publication of individual surgeons’ performance data is crude and can be misleading, and does not include essential information such as duration of hospital stay and returns to theatre…There is now good anecdotal evidence that shows publishing this data has encouraged risk-averse behaviour, which is not in the interest of patients…Data on mortality rates should only be published after concerns about an individual surgeon had been investigated.”[2]

We can understand the negative and postivie impacts of the MyNHS tool. At the very least we can appreciate the NHS allowing the public access to further information. And some say this method allows patients a better chance to discuss and understand their surgery, and the likely outcomes of their recovery.


However, we want to hear your thoughts. What do you think this could do for patients? Or, even for surgeons?



[1] BBC News, (2014). NHS publishes surgeon outcomes data. Available at: [Accessed 19 Nov. 2014].

[2] Ibid

GP Surgeries To Be Inspected.

In latest health news GP surgeries are to be inspected due to a claim that patients are struggling to get a GP appointment. An investigation was delivered by Watchdog (noted by the BBC), in which due to the expansion in primary care, there is sometimes an urgency for staff. Consequently, this can cause an effect to the service that is provided during appointments.

To prevent future issues, the Care Quality Commission (CQC) have set a standard for all GP surgeries to abide by. Practices were placed under inspection between April and September this year. These were pilots for the new regime that came into action start of October, and will involve nearly 8,000 practices being inspected by March 2016. The surgeries will be given a rating from good, requires improvement or inadequate.[1]

The report did note that most surgeries were performing well, and at a great standard. However a few have slipped below the bar, and therefore guidelines had to be put in place to ensure all practices were at the same level.

If practices do not fix the issues detected during inspection, after a 12 month try (if necessary), their contract and support with the NHS may be terminated.

Here at Primary Care People we are extremely aware of the urgency for primary healthcare. GP surgeries are soon to be a prominent reliance for patients in the future. This was also shown in the report, where statistics by Dr Maureen Baker, chairwoman of the Royal College of General Practitioners, stated:

“Since 2010, the number of patients visiting their GP has risen by over 120,000 a day…We also have a desperate shortage of GPs in many parts of the country, with many practices finding it difficult to replace doctors who are retiring. To ensure patients can get the level of service they deserve, we urgently need to recruit 8,000 more GPs by 2020.” [2]

Although this may cause pressure on already struggling surgeries, it is something that would evidently be put in place in the near future. Primary Care People see many GP’s who seek locum work in surgeries, and they perform a marvellous job. Both GP’s and patients want to work, or visit, the surgery in a suitable environment, to which the process is made as easy and helpful as possible.

We hope that these new inspections will only serve to better the GP’s at work, and the patients who seek advice.

But what are your thoughts? Are you a GP who thinks this is unnecessary? Is it too much to demand?

Please let us know, we want to hear your voice!

[1] BBC News, (2014). Patients ‘struggling to book with GP’. Available at: [Accessed 17 Nov. 2014]

[2] Ibid

Why Is Cancer Our Fear Holder?

Cancer has always been the most prominent and daunting term, not only in the medical industry, but in the way of life. We fear for those we care for when they are diagnosed. We fear the doctor’s results to not hear it. It is the dreaded word that haunts most of us.

We see health scares in the news regularly, and we are trained to fear for our health. Forever torn between the desires to devour due to advertisement, but held hostage by the idea of lowering our lifespan. Just today the BBC released their latest health article on the shocking rising numbers of those living with, and to be diagnosed, of cancer.

The article discusses the rise in numbers, and states that cancer was the biggest killer last year. Although those treated have risen in numbers, we can understand what an article like this can do.

In recent news Ebola has alarmed the globe, despite it being an issue for many of years. Cancer likewise, is an ever-present fear. It has been lingering around, turning on patients, but forever a new shock to us when we receive the bad news.

The question we wanted to ponder was; why does Cancer behold us? And, do people in medical care ever get used to dealing with it, or is it still terrifying?

Primary Care People recognize how much trust and responsibility is put into doctors and nurses in the medical environment. We feel a little safer in their hands, entrusting that they know best to cure and treat.

Although this is true, they are still affected like all of us to dealing with the disease. We are all emotionally connected to the thought of the disease, because we all know someone who has been affected, if not ourselves.

It has been commented on by doctors that it never gets any easier in witnessing the struggles their patients battle through. Dr. Stillman wrote:

I love practicing medicine. Unequivocally. Yet it sometimes seems as much a burden as a privilege…if we are lucky, trusted and maybe even loved by our patients. Yet on certain days, when our patients do not do well, the trade-off seems untenable.

How are we to protect ourselves from the emotional hazards of the practice of medicine? How are we to stand with our patients through the very worst while avoiding depression, significant stress reactions, and even substance abuse or addiction?

The work done by Cancer Research, Scientists, Doctors and Nurses, all over the world is extremely important work in battling the disease. The procedures are intricate, and the work is truly life changing. The hard work people in healthcare do cannot be diminished.

We wanted to take the time to truly think about the root of our health problems. Unfortunately some outcomes are heartbreaking. But because of the support we receive from primary care, we are guided to deal with this.

What we must remember is not only the treatment we receive, but those we receive it from. Our Doctors and nurses become our confidants. Seeing us at our weakest, and helping profusely in the process.

The question may be then, why are we all controlled by fear?

If our fear can minimized by the presence of medical help, then why can fear not be erased? We are told during palliative treatment to ‘Think positive’. Positive vibes radiate, a supportive team and a brave fighter can tackle this long term disease.

If we allow fear to manipulate us, then we cannot control the one thing we do have control over – our real well being – the actions of ourselves.

The internet can cause scare, and that is not what we are here to do. Human connection is the only way forward to share these concerns in a healthy way. Doctors and Nurses understand this primarily, which is why they are in their profession.

Perhaps this can lead to a weighted pressure upon Doctors and Nurses to be that support system?

But we thank them relentlessly. For it is their manner, and their caring attitude that allows our world’s biggest fear to be slightly minimized.

Please let us know your thoughts on dealing with the disease. We want to hear your opinion.

GP’s Could Be Paid For Sending People Back To Work

GP Online released an article that can be found here. The article discusses how the government are paying out for benefits when patients could be send back to work sooner.

GP’s may be given the power to send patients back to work with a new form. They could also be paid for this decision, amongst the already staggering amount of work and issues they face.

Therefore, would this decision be a wise one?

Or would it just call more problems?

Here at Primary Care People, we understand fully the pressure, and demands of GP working life. Therefore we wanted to question, and ask you all; would this decision lift a load? Or add to the already existing pressures?

Please let us know your thoughts!

Congratulations on Hertfordshire Business Awards!

Business and Technology Centre in Stevenage announce their pride for one of their companies (OUR company) taking part in the Hertfordshire Business Awards.

Primary Care People have not been residents here long, but they support us wholeheartedly.

‘Primary Care, have both been shortlisted for the Hertfordshire Business Awards 2014…Primary Care People are finalists in the New Business of the Year category.  We all wish them both the very best of luck for the 27th November!’

We thank you for your support! Here at Primary Care People, we are extremely excited to be a part of the awards, and we wish to do the whole team proud.

Most of all we wish to keep striving to achieve success, and grow as a thriving medical healthcare recruitment business. So we can help deserving GP’s and Nurses to find the best work.

Save The Children – Christmas Jumper Day

TEAMCARE – Save The Children – Christmas Jumper Day

Primary Care People just signed up to join in on Christmas Jumper Day! The team will be supporting Save The Children with festive jumpers and generous donations. Join us to care for others this season!

The charity aims  to save children’s lives all around the world. They challenge world leaders to keep their promises to ensure the children are given a bright future. In a time when we as a planet are facing a multitude of serious issues, we need to take time to invest where the help is needed.

We are taking a first step into working with a hard working charity, that can truly make a difference to innocent lives.

This year Christmas Jumper Day is even better! The government are going to match every pound donated increasing the overall money raised!

This is a wonderful day to take part in, festive fun and sharing the caring attitude at a hard time of year for some.

Join Team Care today!

We want to see your crazy jumpers and festive faces.

See below for more details.

Primary Care People – Caring for you, So you can care for others.