Employee Profile: Aaron Frost

Our Employee profile this month is Aaron Frost (Market Researcher). Please see below to get know a bit more about him.

  1. Why you started working with Primary Care People?

    I started working with Primary Care People after wanting to be in a career where not only did I have financial stability, but somewhere where I could really progress.

  2. What you enjoy most about working here?

    I really love the atmosphere in the office and the team I am fortunate enough to work with.

  3. What do you do in your spare time?

    In my spare time I like to socialise with my friends and play Golf.

  4. What is your favourite food?

    My favourite food is Chinese.

  5. What is your best achievement?

    My best achievements are becoming a Professional golfer before starting my career at Primary Care People and becoming a fully qualified Recruitment Consultant.

  6. Best advice anyone has given you?

    You have to fail to get better!

Employee Profile: Andrew Deller

Our Employee profile this month is Andrew Deller (Market Researcher). Please see below to get know a bit more about him.

  1. Why you started working with Primary Care People?

    I started working with Primary Care People after I was unfortunately made redundant from my last job as a PGA Assistant Golf Professional at St Neots Golf Club and needed to seek employment elsewhere. I wanted to find a job closer to home that allowed me to become financially secure. I liked the idea of beginning a career in a different industry to develop my skills that can be used within work and generally in life and to enjoy a different challenge outside the sporting environment.

  2. What you enjoy most about working here?

    Since I have been here, I have enjoyed the training and the variety of modules that I have been taught that all relate to becoming a consultant. It has been interesting learning new skills that I can utilise now that I am working on live roles helping GP’s and nurses find work. My colleagues have made it very easy to settle in and are always willing to help out.

  3. What do you do in your spare time?

    In my spare time I play and watch a lot of sport. I have been into football, golf and badminton from a young age and enjoy playing as much as I can. I also enjoy going to the cinema, watching live music, going to comedy gigs and socialising with my friends.

  4. What is your favourite food?

    My favourite food would have to be a Nando’s. I tend to have one or two a week! Other favourite cuisines include Italian, Indian and a good old Sunday Roast. Lindt chocolate also goes down a treat!

  5. What is your best achievement?

    My best achievement would have to be when I qualified to become a PGA Professional and graduated going through a 3 year degree course along with playing ability tests and coaching exams.

  6. Best advice anyone has given you?

    Being a sports fan and competitor, I think the advice ‘never give up’ has always rung true for me. The number of times great comebacks have occurred shows anything can happen however unlikely.

Employee Profile: Karen Jeffery

Our Employee profile this month is Karen Jeffery (Finance Assistant). Please see below to get know a bit more about her.

  1. Why you started working with Primary Care People?

    I started work for Primary Care People because I felt there was opportunity for me to develop and learn new skills. But also for me to utilise the skills I had already acquired.

  2. What you enjoy most about working here?

    What I enjoy most about my job is that I am working in a busy environment, I am learning lots, and have met many new people. All of whom are friendly and very inspiring.

  3. What do you do in your spare time?

    Outside of work I enjoy spending time with my son, and catching up with friends and family.

  4. What is your favourite food?

    My favourite food is curry.

  5. What is your best achievement?

    My best achievement was becoming a mum

  6. Best advice anyone has given you?

    The best advice anyone ever gave me was: ‘Treat others how you would like to be treated’.

Employee Profile: Scott West

Our Employee profile this month is Scott West (Compliance Officer). Please see below to get know a bit more about him.

  1. Why you started working with Primary Care People?I’ve always wanted to get into the recruitment sector, it’s a place that has stuck out for me for a number years now as a role where I could push myself further and get better out of myself. It’s such an interactive environment which is a big thing for me as I enjoy interacting with new people every day. And, what better way to do so working within recruitment.
  2. What you enjoy most about working here?The team, I’ve worked with some good teams before, but everyone here at Primary Care People are on a different scale. Being the new guy they’ve welcomed me in and taught me a lot. Sometimes you’ll see me sitting still and listening to their conversations (not in an intrusive manor) but I learn so much. To see the relationships they have with their GP’s and nurses and the level of trust is great to see. And that pushes me to do better to achieve more, because I see the great relationships and success they have.
  3. What do you do in your spare time?
    I am quite an active person and not many people would think but I’m rather into Military history, me and a close friend of mine tend to take a random trips over into France, Belgium etc. and visit a lot of the old World War 1 and World War 2 site, Preserved trenches, Memorials, Museums and more.

    I am also pretty keen when it comes to paintball, it’s a great buzz and great for days out with your friends or even work colleagues. I’m a very social person and I love going out to see everyone whenever I can. Whether its meeting up for the day or going out at night for a few drinks.

  4. What is your favourite food?
    This has always been a hard one as I like pretty much most food that’s put in front of me, but my favourite would have to go to something so simple but it tastes so good and that’s Fajitas.
  5. Best advice anyone has given you?
    The best advice given to me was definitely from my uncle.  He said to me: “No matter how hard life may get, they world doesn’t wait around and it will always turn, so you best get up and start walking with it again before you spend half your life just trying to catch up”.

LMC Conference 2016

There was an LMC Conference on Saturday 31st of January, which was a chance for  all the local medical committees to speak up about their concerns and issues with general practice. They spoke, debated and demanded, and came to the conclusion that government was not providing a solution, but we need to find one immediately.


One topic of conversation was talking about trying to find a solution to the spending issues around recruitment. And one thing that kept coming up was restrictions on agencies supplying staff.


Our Managing Director, Tawhid Juneja, commented on this in saying, “the government is saying they just want to use agencies who are on national frameworks. But the national frameworks are only secondary care, not primary care.

Therefore, we have clients not wanting to use us because we are not on the frameworks, which means us (alongside other agencies) cannot provide skilled Primary Care clinicians. But that will only create further issues when our clients do not have the nurses they need.”


Not only that, the government is also saying those nurses should be employed by what band they are on. Which we know by experience that if a nurse has the right skillset they can really benefit in certain healthcare environments that are struggling.


He went on to say “we propose that Urgent Care Centres should be treated separately to other practices and centres, and have no pigeon hole of band nurses. Because otherwise the UCC’s job of relieving A&E will not be able to function. And nurses will no skills would be there instead.”


We believe this because UCC’s need an affective team to perform its function. We recognise this first-hand from when we told the UCC’s that we could cost them a more effective solution of using Nurse Practitioners and Practice Nurses with minor injury skills.


We feel this is just another example of a system gone wrong and not thought through.


Please let us know your thoughts on this.

Or any thoughts you may have had from the day.


Email: work@primarycarepeople.co.uk

Employee Profile: Mark Phillips

Our Employee profile this month is Mark Phillips (Recruitment Consultant). Please see below to get know a bit more about him.

  1. Why you started working with Primary Care People?
    After an initial ‘informal chat’ with Chris and Tawhid I was instantly sold on the company and its vision.  This was reaffirmed when I met and spoke with Mark Winter
  2. What you enjoy most about working here?
    Great working atmosphere, friendly, welcoming – and most importantly supportive in my new career

  3. What do you do in your spare time?
    I have a son who is 7 so he keeps me busy (homework, board games, X Box! ETC) I help out with his football team on a Saturday and training sessions when I can, I also still (try!) and play the game still myself, albeit Veterans Football.  I also enjoy a game of Golf.

  4. What is your favourite food?
    Rack of Lamb

  5. What is your best achievement?
    Becoming a Dad…..and being a good one at that (his mums words!)
  1. Best advice anyone has given you?
    Grandparents and Parents…….just try your best in all you do….

Happy 2016!

Now we enter the new year we want to wish everyone a Happy New Year, and let clients and candidates alike know what exciting things we have to look forward to this year.

Primary Care People will be holding our first annual Summer charity ball for our charity partner Sense. This will kick-off with a volunteer day we have booked in with them soon at the Stables, where we get to meet our rescue donkeys, Bonnie and Clyde!

Our sponsorship is also in place with The RCGP so we will be assisting them in working with Practice Manager’s in their workshops on running your own practice. We will also be presenting and sponsoring this years 20th Research Paper; RCGP and Primary Care People Research Paper of the Year Award.

We will be attending a lot more events this year so you shall expect to see us there! We will also be running for more awards, moving into another new office, and growing evermore as a company.

2015 Medical Successes

Once again the New Year is ahead of us, so here at Primary Care People, we wanted to evaluate all the great medical revelations that has happened this year. To end a successful year for our company, and the healthcare industry, we look back at how much progression has been made.

A lot of medical journals and papers this time of year will reflect on the achievements and progress that has been made. We have picked the highlights we believe might lift your day and remind us of how much we can celebrate in the healthcare industry this year.
Our Top Medical Revelations This Year:

  • Gene Editing – A ‘miracle’ event happened this year, when baby Layla Richards, was told that all treatments for her leukaemia had failed and she was going to die. The Doctors decided to give her an experimental drug that consist of a vial filled with genetically made immune cells to kill the cancer. Which, ended up saving her life. This leaves exciting discussions on the prospect of similar methods being used to treat a whole range of cancer cells.

  • A 27 year old woman in Belgium was the first in the world to give birth to a baby using ovarian tissue frozen when she was a child due to concerns of her infertility.
  • The first face transplant took place on a fire fighter who suffered from third degree burns. As well as the first skull and scalp transplant took place this year, and the first penis transplant (of which the patient now has a child on the way!)
  • A man with dry age-related macular degeneration receives bionic eye and can see his wife again after 10 years.
  • results are close to knowing what substances may help prevent alzheimer’s, including a drug that will slow it down by a third.

Due to just these few cases of huge progression, medicine is growing stronger as the years go by. There has been numerous progressions for the testing and results of cells, multiplying, protecting and growing anew.

Although there has been a huge progression in 2015, and the NHS issues are still in the limelight, we can recognise the wonderful news about medicine and where it is heading. We take this opportunity to look on the brighter side, and recognize the excitement of what has been happening in the medical industry.
Should you wish to open your New Year looking for new work, Primary Care People are here to help and provide you with whatever you desire. Please get in touch if this is the case.
Call: 0203 137 2114
Email: work@primarycarepeople.co.uk

We’d also like to thank all our clients, GP’s and Nurses for committing to your job, all for worthwhile causes. We appreciate your hard work, and wish you all a Happy New Year!

Employee Profile: Mark Winter

Our Employee profile this month is Mark Winter (Operations Director). Please see below to get know a bit more about him.

  1. Why you started working with Primary Care People?

    I’ve been good friends with our MD, Tawhid for over 10 years. After 12 successful years running my own business within the Land and Property market, I felt it was the right time for me to look at new challenges. I met with Tawhid and it was obvious that we shared the same Vision and joining Primary Care People was a ‘no brainer’.

  1. What do you enjoy most about working here?

    This is easy,  it’s the relationships I have with my GP’s of which today I can call many of them my friends.

  1. What do you do in your spare time?

    I enjoy playing football at weekends and of course spending time with my wife and 3 children; Madison who’s 13 years old, Kyle who’s just turned 9 years old and, our recent new addition to our family, Lleyton, who’s just 7 weeks old.


  1. What is your favourite food?

    I love a cheeky Nando’s……4 Thighs Hot, Peri Chips, Macho Peas and Halloumi


  1. What is your best achievement?

    I have many achievements I’m proud of, however I have to say its my marrying my wife Jennifer and having 3 gorgeous children who mean the world to me.

  2.  Best advice anyone has given you?

    ‘No’ is a sentence.

Christmas Time with General Practice

As we are entering the Christmas month, we are filled with festive cheer and busy days and nights running around headless in the cold! Although it is ‘the most wonderful time of the year’, we must be aware it is also the most busiest in every aspect!

To make sure everyone is aware of how their GP Practices will be available, we have put together some important information for patients and Practice managers.

We are all aware of ‘winter pressures’, which put a strain on all Primary Care services. So to ensure patients can get the best services;

Practices should ensure that:

  • patients are aware of any closures in advance by using surgery notices, and including messages on repeat prescriptions
  • arrangements are in place to ensure that repeat prescriptions are ordered and collected in a timely matter to avoid requests over the period of practice closure
  • answer phone messages should be changed at 18:30 on the afternoons of early closure – in particular – for opted out practices where there is a change from the sub-contracted provider to NHS 111


Helpful tips to prepare for the holiday period

In addition to the contractual guidance below, the following are suggestions for actions practices might consider to ensure your patients’ reasonable needs and your practices’ contractual obligations are met.

Following these tips will help to promote the smooth running of out of hours services and to ease pressures on your practice on days when the practice is open:

  • Minimise or avoid pre-booking advance appointments, particularly for non-essential services, from 23 December to 6 January
  • Minimise or avoid appointments for routine consultations, i.e. non-essential services from 23 December to 6 January
  • Ensure on any half day closing that a GP from the practice is contactable by the covering out of hours or other service in case of unforeseen queries
  • Advertise practice half day closing arrangements well in advance on prescription counterfoils, posters and other media at the practice, commencing as soon as possible if you have not already done so
  • Extend repeat prescriptions so they do not fall due during the period 23 December to 6 January
  • Ensure pharmacists collect “collection and delivery” prescriptions before the practice closes
  • Ensure patients on opiate substitution prescriptions have enough to cover practice closure periods and collect their prescriptions before closing
  • Ensure urgent lab tests carried out during this period have the clinical condition and phone number of the patient clearly on the form
  • Ensure special notes are sent to the out of hours organisation on vulnerable patients e.g. those without mental capacity, those with complex or terminal conditions and those where special arrangements are in place (e.g. GP to be informed during the out of hours period if patient dies)
  • Ensure residential and nursing home patients have repeat prescriptions, know the opening times and any sick patients have been reviewed before closing the practice [1]

We hope this helps you, and allows patients to know what to expect during this time of year.

Tis’ the season to be jolly after all!

[1] Bma.org.uk, (2015). BMA – GP Services During Holiday Period | British Medical Association. [online] Available at: http://bma.org.uk/support-at-work/gp-practices/service-provision/gp-services-during-holiday-period [Accessed 3 Dec. 2015].